Shipping policy

At HATAKAYA, we aim to deliver your tools and machines safely and efficiently.

Standard Delivery Time
All orders are processed and shipped within 2 to 4 business days. Once shipped, our standard air freight delivery typically takes 7 to 15 business days depending on your location.

Heavy or Large Items
For larger or heavier products, delivery may be fulfilled via sea freight. These orders may take longer to arrive, with an estimated delivery time of 15 to 30 business days.

We will always provide tracking information once your order has shipped and keep you updated every step of the way.

If you have any questions about your delivery or need further assistance, please contact our support team at hatakayahardware@gmail.com.